Terms & Conditions

Last updated: Tuesday, June 2nd, 2026

Thank you for choosing Ziji. Before you begin, please take a moment to read and understand these terms. By creating an account and using our service, you agree to be bound by these Terms and Conditions.

Quick Summary

  • Ziji is an AI-powered parenting tool, not a medical or therapeutic service
  • Your data is encrypted and handled with strict privacy protections
  • You must be at least 18 years old to use Ziji
  • Please seek professional help for any medical or developmental emergencies

1. Purpose of the Service

Ziji is an AI-powered parenting companion designed to help parents understand their child's behaviour, respond with clarity, and build stronger connections at home. Our service draws on established child development frameworks to offer personalised guidance in everyday parenting moments.

Important: Ziji is NOT a substitute for professional medical advice, diagnosis, or treatment. Ziji is not a licensed therapist, psychologist, or medical professional, and should not be used as one.

2. Eligibility

To use Ziji, you must:

  • Be at least 18 years of age
  • Be capable of forming a binding contract
  • Not be prohibited from using the service under applicable laws

If you are under 18, please seek support from a trusted adult, school counselor, or relevant professional service.

3. Privacy and Data Protection

We take your privacy seriously and comply with the Digital Personal Data Protection Act (DPDP), 2023. Our full Privacy Policy is available here. Key points:

  • Data Security: We use industry-standard encryption and security measures to protect your information.
  • No Data Selling: We will never sell, rent, or trade your personal information to third parties.
  • Data Control: You can request deletion of your data at any time from within the app.

4. Limitations of the Service

Please understand that:

  • Ziji cannot diagnose medical or developmental conditions in children
  • Our AI cannot provide medical treatment or replace professional therapy
  • Guidance from Ziji is informational, not diagnostic
  • Emergency situations require immediate professional help
If your child or anyone in your household is in crisis or in need of urgent care, please contact emergency services or a qualified professional immediately.

5. User Responsibilities

When using Ziji, you agree to:

  • Use the service for personal parenting guidance purposes only
  • Not use the service for any unlawful purpose
  • Not attempt to reverse-engineer or exploit the platform
  • Seek professional help for any medical or developmental emergencies

6. Intellectual Property

All content, design, and technology on Ziji are owned by Ziji AI and protected by intellectual property laws. You may not copy, modify, or distribute any part of our service without written permission.

7. Disclaimer of Warranties

Ziji is provided "as is" without warranties of any kind. We do not guarantee that:

  • The service will be uninterrupted or error-free
  • Guidance will be accurate for every specific situation
  • The service will meet all your parenting needs

We recommend using Ziji as one part of a broader approach to your child's development and wellbeing.

8. Limitation of Liability

To the fullest extent permitted by law, Ziji AI and its team shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Ziji. Our total liability shall not exceed the amount you paid for the service (if any).

9. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the service after changes constitutes acceptance of the new terms. We will notify users of significant changes through the platform.

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of India.

11. Contact Us

If you have questions about these Terms and Conditions, please contact us at ask@ziji.in.